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Quality

Quality control at every stage, not just at the end.

Most packaging problems start long before the press u2014 in the file, the dieline or the board choice. Hereu2019s how we check each order from artwork to dispatch.

  • Pre-press check on every file
  • In-line print and color inspection
  • Fold, fit and count checks before shipping
Product cartons inspected
Checkpoints

Five checkpoints.

01

Pre-press

Files checked for bleed, resolution, color mode, fonts, barcodes and dieline alignment.

02

Proof approval

3D proof and, where requested, printed color proof signed off by you.

03

Press check

Color and registration checked against the approved proof during the run.

04

Converting

Die-cut accuracy, crease quality, glue lines and finishes inspected.

05

Final inspection

Samples folded and fit-checked, quantity counted, cartons packed and labeled.

Defects

What we inspect for.

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DefectHow we catch it
Color shift from the proofPress checks against the approved proof; Pantone for exact matches
Misregistration (colors out of alignment)In-line inspection during the run
Cracked foldsCorrect crease scoring and board grain; fold tests
Off-center die-cutDie alignment check on first sheets
Scuffs and rub marksCoating choice and careful handling and packing
Wrong or unreadable barcodeBarcode size and contrast checked in pre-press
Short countFinal count before packing
Transit

Testing for shipping.

For products that ship on their own, we can help you plan transit testing. Many brands use the ISTA test procedures (for example ISTA 3A for parcel-delivery shipments) to simulate handling, drops and vibration. Ask your specialist whether your build needs testing and how to arrange it.

Prevention

What you can do to prevent problems.

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  • Measure accurately and send a sample unit for tight fits.
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  • Review the proof on every panel, including inside and flaps.
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  • Use Pantone for brand-critical colors.
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  • Request a sample for new structures.
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FAQ

Frequently asked questions

What happens if my boxes have a printing defect?

Contact us with photos and your order number. Misprints and manufacturing defects against the approved proof are covered under our returns policy.

Can I approve color on press?

For color-critical jobs, ask about a printed color proof before the full run.

Do you test boxes for shipping?

We can help plan transit testing such as ISTA procedures; ask your specialist.

Quality you can check.

Order a sample kit and see our print and finishing quality in hand.